Complaints
If you have a concern or complaint we would like you to tell us about it!
In the first instance, please speak to your child’s teacher, or ring school to make an appointment. If the problem is still not resolved, please arrange an appointment with the Headteacher or the Deputy Headteacher.
Appointments can be made through the office.
Useful Links:
We want to make sure that we are providing your child with the best education and support we can. Healthy school food has obvious health benefits and can help pupils establish healthy habits for life. Healthy school food can also help to improve pupils’ readiness to learn.
Families who receive certain benefits may be eligible for free school meals, please read and complete the attached if you feel you child is entitled to free school meals and you would like to make an application:
My Child at School (MCAS)
My Child at School [MCAS] is a portal through which the school communicates to parents. The portal also enables parents to view their child’s academic performance in real-time via a web browser. This facility allows exclusive access to the child’s Attendance, Assessment and Behaviour whenever the parent/carer wishes. As well as student performance data, the portal also provides general useful information about school such as the Academic Calendar and Announcements.
In summary, My Child At School provides:
• Access to real-time Attendance, Assessment and Behavioural data
• An insight to parents on their child’s schoolwork (homework topics etc.)
• Communication facilities to improve contact between parents and schools
• Instant access to Published Reports and Letters
• Option to purchase Items, join Clubs or book Trips
To request leave of absence from learning, for your child in exceptional circumstances, please download and complete the following request form:
REQUEST FOR ABSENCE FROM LEARNING IN EXCEPTIONAL CIRCUMSTANCES FORM
To advise of the walk home/collection arrangements for Years 5/6 pupils, please download and complete the following form:
Walk Home Collection Agreements Year 5 & 6
To advise of the collection arrangements for Years R-4 pupils, please download and complete the following form: